#HAPPYFOX CHAT DONT LOAD FLOATING WIDGET SOFTWARE#

Help desk software helps - it reduces the time it takes for a customer support agent to address issues. You can read our affiliate disclosure in our privacy policy. Cue the introduction of the right helpdesk software.ĭisclosure: I may receive affiliate compensation for some of the links below at no cost to you if you decide to purchase a paid plan. To have remarkable customer support, you need to respond promptly in a way that efficiently narrows in on the crux of the issue. 90% of customers believe their problems should be addressed by a company immediately.įor the majority, “immediately” translates to 10 minutes or less and is something that can be set in the OKR software of your choice as one of the goals to hit in a business. Providing the level of support that will help you achieve the above requires striking a balance between timeliness and quality of response. You should ultimately find that it’s cheaper to retain current customers with proper support than it is to acquire new ones. When done well, quality customer service should result in increased revenue and customer loyalty - with the referrals to match. However, good customer service is more than moving questions along for the sake of closing one support ticket and opening the next. At the same time, you will enjoy a simplified set up procedure, where HappyFox Chat will simply click with Zapier, Zendesk, Sugar CRM, or whatever other app you’re using, and you won’t have to do anything about it.Want to cut right to the chase? The best help desk software right now are Salesforce and ZenDesk Support.Ĭustomer experience is a crucial element driving the success of your business. In case you decide to switch to an upper plan, the transition will be cheap, and painless, to put it that way.

If you’re a small company looking to maintain a modest support team, you can even use it for free. Needless to say, customers feel taken care of, and issues are solved quickly and accurately.īesides, HappyFox Chat is not an app that will break the bank. Just a sneak peak at the detailed database will be enough for them to discover all relevant information about a visitor, and to approach him in the most appropriate way. They are able to include all of their agents, and to provide them a private collaboration channel where they can cooperate to provide the best customer experience possible. HappyFox Chat is a context driven app which revolutionized live chat, and turned it into something companies don’t simply have, but want to do as well. If you want to drill deeper, you will discover that you’re working with a tool that can be your CRM, marketing automation system, and project manager all in one. The reason why so many prominent companies choose to entrust their customer support to this provider is that they enjoy its simplified navigation, understandable dashboards, and above all – the extremelly high level of customization and personalization it provides. There are many ways to answer the question of why HappyFox Chat could be useful to your business, and live chat is only one of them. To make matters even better, HappyFox Chat is fully mobile optimized, and you can use it wherever you are, at any time. They are able to control the interaction flow because they have an insight on visitors’ behavior, and access to a robust database where all visitor information is being stored in advance. Agents take no more than few minutes to recognize customers and connect to them, sending automated, yet personalized messages. The main rationale behind HappyFox Chat was enabling fast support, which is exactly what the developers did so far. HappyFox Chat is a pretty simple and usable app, which nevertheless comes packed with useful live chat and automation features, a variety of seamless integrations to make it blend inside your software infrastructure, and the obvious and compulsory flexible pricing which makes it accessible to pretty much every user out there. HappyFox Chat is the ideal live chat and customer support app for a variety of businesses, which helps users streamline customer relationships, and provide a whole new and advanced customer experience.

#HAPPYFOX CHAT DONT LOAD FLOATING WIDGET SOFTWARE#

Happyfox chat dont load floating widget